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Below you will find a listing of commonly asked questions.
If you are a member of the media and are emailing with a request regarding media coverage, your message will be directed to the appropriate member of the Disney/Pixar publicity team. Regrettably, we are unable to respond to every request due to the large volume of inquiries that we receive.
Donations, Charities, Scholarships:
Pixar's charitable giving focuses most often on local organizations that benefit children. We receive many requests for donations that meet these criteria and take a great deal of care in determining which initiatives to support. Regrettably, we are not able to accommodate all of the worthy requests we receive.
Pixar does not have a scholarship program at this time.
We receive a large number of requests for information in connection with student projects and unfortunately are not able to respond to each one personally. However, on our website we have posted answers to many of the most commonly asked questions about the work that Pixar does and the animation industry as a whole. You can view that information on our FAQ.
Licensing Questions, Copyright Questions, Screening Questions:
To request permission to screen one of Pixar's feature films, or to use our characters or other intellectual property in a book or in any other way, please contact the Walt Disney Company at 818.560.1000 with the pertinent details (the material you wish to use, the manner in which you wish to use it, etc.).
Pixar is a closed working studio and does not offer tours to the public.
Blu-ray & DVD Support
For Disney/Pixar Blu-ray and DVD technical assistance, visit us at http://www.disneystudioshelp.com/ or call 1-800-723-4763 (US)/ 1-888-877-2843 (Canada).
Pixar has a long-standing company policy against accepting or reviewing unsolicited submissions of creative materials. Please do not send us your scripts, story ideas or other creative materials through this website. We'll only have to send them back to you, unopened and unread. Thanks for your understanding.